Privacy Policy

Pawsome Skills
Last Updated: November 20th, 2025

Pawsome Skills (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services, including dog training, trainer-led trail excursions, and luxury dog boarding, in California and Nevada.

1. Information We Collect

We collect information that helps us operate safely and effectively.

A. Information You Provide to Us

  • Contact Information: Name, email, phone number, home/physical address, alternative contacts.

  • Dog Information: Breed, age, behavior history, vaccination status, health details, care requirements, and training needs.

  • Payment Information: Processed through secure third-party processors. (We do not store full payment card numbers.)

  • Communications: Messages, forms, emails, intake notes, waivers, and agreements you provide.

B. Information Collected Automatically (Website & Analytics)

We may automatically collect:

  • IP address

  • Browser type and device type

  • Pages viewed

  • Click behavior

  • Cookies or similar tracking technologies

This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Provide dog training, trail excursions, and boarding services

  • Contact you about bookings, emergencies, updates, and service reminders

  • Ensure safety and proper care for every dog

  • Process payments and send invoices and receipts

  • Maintain training and behavior records

  • Improve website functionality and service offerings

  • Send important business updates via email

  • Comply with legal and insurance requirements

We do not sell your personal information.

3. How We Share Your Information

We only share information when necessary:

  • Service Providers
    Scheduling software, payment processors, email marketing tools, and website providers.

  • Veterinarians or Emergency Providers
    If your dog needs care while in our custody.

  • Legal or Safety Reasons
    To comply with laws, regulations, or to protect the safety of our clients, business, and animals.

  • With Your Consent
    Ex: testimonials, photos, or special requests.

We do not sell or trade personal information to third parties.

4. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

A. Right to Know

You may request:

  • The categories of personal information we collect

  • The categories of sources

  • The purposes for collection

  • The categories of third parties we share information with

  • Specific pieces of personal information we have collected

B. Right to Delete

You may request deletion of personal information, with some exceptions (e.g., safety records, legal obligations).

C. Right to Correct

You may request corrections to inaccurate information.

D. Right to Opt Out of “Selling” or “Sharing”

We do not sell or share personal information as defined by the CCPA/CPRA.

E. Right to Limit Use of Sensitive Information

We do not use or disclose sensitive personal information for any purpose outside providing services.

F. Non-Discrimination

We will not treat you differently for exercising your privacy rights.

To submit a request, email: pawsomeskills@gmail.com
We will verify your identity before responding.

5. Nevada Privacy Rights (Nevada SB 220)

Under Nevada law, residents have the right to opt out of the sale of personal information.

Pawsome Skills does not sell personal information to data brokers or other third parties.

If our practices change in the future, Nevada residents will be given the ability to opt out.

To contact us regarding your Nevada privacy rights, email: pawsomeskills@gmail.com.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Enhance user experience

You can control cookie settings through your browser.

7. Photos & Media Use

We may take photos or videos of your dog during training, trail excursions, or boarding for:

  • Safety documentation

  • Progress updates

  • Client communication

  • Marketing or social media

You may opt out of marketing use at any time by emailing us.

8. Data Retention

We retain personal and dog-related information only as long as needed to:

  • Deliver services

  • Maintain behavioral and safety records

  • Comply with legal, tax, and insurance obligations

You may request deletion unless we must retain information for safety or legal reasons.

9. Security Measures

We use reasonable security measures to protect personal information.
Despite this, no transmission or storage system is 100% secure.

10. Your Rights & Choices

You may:

  • Access your information

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

  • Request a copy of the data we hold

To exercise these rights, email us at pawsomeskills@gmail.com.

11. Children’s Privacy

Our services and website are not directed at children under 13.
We do not knowingly collect information from children under 13.

12. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top will always show the latest version.

Continued use of our website or services indicates acceptance of these updates.

14. Contact Us

If you have any questions about this Privacy Policy, California/Nevada rights, or your personal data, please contact:

Pawsome Skills
Email: pawsomeskills@gmail.com
Phone: (415)680-8456
Website: www.pawsomeskills.com